Hats Off to a Totally Awesome Administrator

We are proud to recognize someone that is very special to many people who touch the Association of Legal Administrators’ (ALA) Community locally and nationally.  John Kirk, Director of Administration of Manko, Gold, Katcher & Fox LLP (MGKF)  was given the highest honor – “The Spirit of ALA Award” presented to him at the conference on May 24th.  And in the spirit of this rare occasion, the Philadelphia chapter is toasting his achievement of “leadership, commitment, tenacity and dedication” as defined by the ALA award next month at the Four Seasons Hotel in Philadelphia.

As a 24 year supporter of ALA, John has held positions on committees including the Annual Conference Committee, one as Chair, the Certification Task Force and the Business Partner Relations Committee.

John is a huge supporter of all the vendors who support ALA and promotes the belief that vendors are more than suppliers of services – they are partners through and through.  He is the first to reach out to you when you need assistance and most supportive of making sure you succeed.

John S. Kirk is a Certified Legal Manager and has worked in the legal industry for over 25 years, first in litigation support consulting, and later in law firm management and administration. Before joining MGKF, John was the Director of Finance and Administration for Fletcher, Tilton & Whipple, P.C., a law firm in Massachusetts.

Hats off to you John – you make us proud to be a partner and a friend, we love your down to earth ability of being humble and for especially making every vendor feel equally important to the ALA Community.  Bravo!

Social Media Promotes “Ghost” Knowledge

“Ghost” knowledge or better known as tacit knowledge is the “invisible” knowledge of an organization or your firm.  You know, the knowledge that exists in your employees heads so when they have a question, they automatically contact the “go to” person, the one they deem the expert on that particular topic, the “ghost” knowledge person? Social media surfaces the ghost knowledge in your firm.

Recently, I was fortunate enough to be a speaker for the International Legal Technology Associations Annual (#ILTA11) Conference held Aug 22 – 25 in Nashville, TN.  There were several sessions dedicated to social media where it seemed to be one of the hot topics of the week.  I presented with some wonderful colleagues on the issue of social media: Social Media for Learning and a Workshop: Attorneys and Social Media What You Need To Tell Them.

There were many questions and good information shared in these sessions, but the key take-away for me was that social media is not about the technology, it’s about the relationships that you build through the technology creating community.  Many seemed to have focused on the technology and while I am a huge fan of the social technologies, at the end of the day, it’s about connecting people. 

The ILTA Conference had many more “tweeters” this year.  The stats provided by the wonderful company Hashtracking.com worked with me to provide reports for the event (they were so great to work with!).  In this case, technology was a great way to see what was being ghostly shared .  [Forgive me, with the Fall season upon us, I can't help myself to be finding Fall related analogies!] Tell me, if you attended physically or virtually, what were your favorite tips shared? (more…)

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